“Leadership isn't about winning. It's about bringing people with you to the finish line.”

“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance” 

“Many people fail to make a difference because they are so busy.

“The Norwegians have a saying that I think captures their attitude: "There is no such thing as bad weather, only bad clothing.

“If you keep your mind active, regularly take on mental challenges, and continually think abuot the right things, you will develop the disciplined thinking that will help you with whatever you endeavor to do.”

“St. Francis of Assisi said, “Start doing what is necessary; then do what is possible; and suddenly you are doing the impossible.”

“Thinking for a Change shares the way that I think on a daily basis. My wife, Margaret, says it has more of my DNA than any of my other books.”

“Are you doing what you ask others to do?”

“If your habits don't line up with your dream, then you need to either change your habits or change your dream”

“The Cost and Expectation of Leadership Leviticus 7:33–35 Aaron, like many leaders throughout history, received a divine calling. God chose Aaron and his sons to serve as Israel’s priests and charged them with carrying out rituals and sacrifices on behalf of all Israelites. Scripture gives meticulous detail to their ordination and calling. Their conduct was to be beyond reproach—and God made it crystal clear that failure to uphold His established guidelines would result in death. Numerous accounts in the Book of Leviticus demonstrate the high cost and expectation that goes with a holy calling to leadership positions. As the high priest, Aaron was the only one authorized to enter the Most Holy Place and appear before the very presence of God. The Lord set Aaron apart for his holy work. Despite his high calling, Aaron struggled with his authority and later caved in to the depraved wishes of the people. He failed at a crucial juncture and led Israel in a pagan worship service, an abomination that led to the deaths of many Israelites. Aaron had been set apart for God’s service, but he chose to live and lead otherwise. The failure of a leader usually results in consequences far more grave than the fall of a non-leader. On the day Aaron failed, “about three thousand men of the people fell [died]” (Ex. 32:28). When leaders fail, followers pay the price.”

“Great minds have purposes; others have wishes. Little minds are subdued by misfortunes; but great minds rise above them.”

“Have you ever had to communicate someone else’s vision? It’s very difficult to do, isn’t it?”

“You cannot enjoy others until you  enjoy yourself because you cannot give to others what you do not have.”

“Lo que usted es, es lo que usted atrae”. Eso es cierto”

“The bookends of success are starting and finishing.”