“People naturally see themselves in the light of their intentions, but they measure others according to their actions.”
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John C. Maxwell
“En Harvard y otras universidades, estudiaron la importancia de la actitud en el éxito de las personas. Se descubrió que la actitud era mucho más importante que la inteligencia, la educación, el talento especial o la suerte. De hecho, se llegó a la conclusión de que hasta un 85% del éxito en la vida se debe a tener una actitud positiva y educable, mientras que sólo un 15% se debe a la capacidad.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“If you make it your discipline to do a little bit of growing every day, in just a few years you will be amazed by your transformation.”
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John C. Maxwell
“If your habits don't line up with your dream, then you need to either change your habits or change your dream.”
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John C. Maxwell
“Cemetery communication: lots of people are out there, but nobody is listening.”
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John C. Maxwell
“The question is not, “Will my calendar be full?” but “Who will fill my calendar?” If we are leaders of others, the question is not, “Will I see people?” but “Who will I see?
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John C. Maxwell
“to put it as philosopher-poet Ralph Waldo Emerson did, “To be simple is to be great.”
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John C. Maxwell
“There isn’t anyone you couldn’t learn to love once you’ve heard their story.” —Fred Rogers”
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John C. Maxwell
“communication comes from the Latin word communis, meaning “common.”
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John C. Maxwell
“Crisis doesn’t necessarily make character, but it certainly does reveal it.”
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John C. Maxwell
“This helps me ‘keep the main thing, the main thing,’ since I am so easily distracted.” You may want to do something similar,
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John C. Maxwell
